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Installer

Knight Enterprises is a premier telecommunications contractor for Charter Communications (Spectrum) and Comcast (Xfinity). As a leading telecommunications force in the southeast, the company is responsible for large scale installations ranging from CATV only installs to full cable, internet (broadband) and phone.

Opportunities for our Installer Technician:

  • Learn a valuable trade with a transferable skill set that adapts to the job market
  • Potential to earn $20,000 - $40,000 a year
  • Obtain an industry certification within your first 2 weeks of employment (NCTI Jones Quick Start Installer)
  • Apprenticeship available that help you obtain a Master Installer certification through NCTI (veterans can utilize their GI Bill Benefits during the apprenticeship)
  • Chances for advancement through our tiered pay scale as well as opportunities to obtain other industry certifications: Installer, TechSellence and others
  • Benefits: 401k, health, dental, vision, disability, PTO and statutory holidays
  • Entry level positions offered and training provided starting at $12/hr training pay

Requirements to become an Installer Technician:

  • Pass a strict background check in line with Charter/Comcast standards
  • Company vehicles are sometimes available, if not, we allow you to use your own vehicle (truck, van or SUV), vehicle reimbursement available
  • Valid FL driver s license
  • All experience levels welcome

Job Description for anInstaller Technician:

As an Installer Technician, you will train to handle tools and technology that assist in installing Cable TV, Internet (Broadband) and Phone services. Relevant equipment includes signal strength meters, toners, cable boxes, internet modems, IP phone systems and more. Daily skills that are required to efficiently do the job:

  • Professional contact with customers at all times
  • Identify and read RF levels to diagnose issues with customer s services and repair any issue before leaving the residence
  • Pull the above levels using appropriate software such as Home Health Check
  • Maintain communication with supervisor and dispatch involving trouble shooting, error completes and time management
  • Maintain work truck appearance, organize truck to limit loss of equipment and tools and come to work dressed in the appropriate uniform
  • Close and code out all jobs with proper codes

Essential Duties of an Installer Technician:

  • Continuing knowledge of all systems to be able to complete new connects, reconnects, change of services, upgrades and downgrades
  • Maintain connections from tap to customer equipment
  • Verify all services are active that are listed on customers work order
  • Provide customer education on all installed equipment

Physical Requirements for an Installer Technician:

  • Lifting up to 80 lbs at a full range of motion
  • Use of tools for various physical activities like digging a trench for a bury drop
  • Ability to climb a ladder, not afraid of heights and be in confined spaces like an attic
  • Utilize proper safety equipment at all times
  • Work outdoors in the elements


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