Store Supervisor -polo Factory stores, North America- Tampa - 5391893

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
Position Purpose and ScopeStore Supervisors support the Assistant
Manager and team in exceeding customer expectations and achieving financial
goals through supervising the sales floor and leading sales associates?
productivity. Like all employees, they
deliver the Ralph Lauren Experience by creating connections, offering
hospitality, providing recommendations, exploring and listening. Supervisors
succeed through living our service philosophy of being a driver, a brand
ambassador, inclusive, flexible and proactive. Their role in the team is key
for advising, developing others and improving performance. Key ResponsibilitiesThe Ralph Lauren ExperienceBe Inclusive: Welcome
customers like honored guests in your homeBe Flexible: Adapt
service approach and be accessible to every customerBe a Brand Ambassador: Demonstrate passion and knowledge of the productBe a Driver: Convert
shoppers into lifelong Ralph Lauren customersBe Proactive: Feel
empowered to make the experience perfect Maintaining Brand StandardsGreet,
assist and respond to customer inquiries and complaintsAsks for
and applies feedback to improve performanceProvides
feedback, coaching and guidance to develop othersProduct
selling and service expert in the store to drive salesEnsures
maintenance of product presentation to brand standards (i.e. prop maintenance,
signage, markdowns, etc.)Anticipates
obstacles and takes action to get efforts back on trackDirects
others to their assigned area of responsibilitySupervises and trains full and part time sales
Job RequirementsThe key to our success is hiring PEOPLE who are: Passionate, Enthusiastic, Outgoing, Poised, Leaders, and Engaged. Experienceo One to two years retail experience Educationo High school graduate/equivalent; Bachelor?s/Associates degree preferred Physical Requirementso Ability to communicate with customers and store personnelo Ability to maneuver around the sales floor, stock/dressing room, cashwrap and officeo Ability to operate the registero Ability to stand, move and walk for multiple hourso Lift up to 30 pounds and moderate climbing required Availabilityo Ability to work a flexible schedule to meet the needs of the business, which will require day/evening, weekend and may include overnight shifts

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